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Home > Alitalia > 2009 > ReviewTaken 29 June 2009 from Thessaloniki (Saloniki) (Mikra) - SKG to Frankfurt (Rhein-Main) - FRAFlew with Alitalia - operating a share code with AirOne from Thessaloniki to Frankfurt, transiting through Rome. Really terrible experience. Thessaloniki to Rome, 1 hour takeoff delay. Reached Rome with 15 min delay. OK. Economy class ticket and was offered a refreshment and a cookie snack. Excluding the refreshment and snack, it felt like a low cost airline. Rome to Frankfurt, another half an hour delay, reached destination on time. The same refreshment and cookie offered for the almost 2 hour flight. The return part Frankfurt to Rome, an hour's delay, so I lost the connecting flight, moved to another one and upgraded to business class. Reached destination with 1 hour delay and luggage lost due to G8 meeting extra security measures as they reported. Hopefully the luggage was delivered to my home the next business day with minor damages. I was so happy I got it back I tipped the delivery driver with everything I had in my pocket. Alitalia and AirOne? Never again. Prefer the low cost ones. They weren't even cheap. I was charged 478 euros. The planes were Canadair Bombardier CBJ 900 at least seemed to be in good shape. | ||
| Would you fly with this Airline again? | No | |
| Return Ticket? | Yes | |
| Return Date? | 2 July 2009 | |
| Ticket Class? | Economy | |
| International Flight? | Yes | |
| Does the passenger take regular flights (with any airline)? | Yes | |
| Service marks (out of 10) | 4 | |
| Flight on time marks (out of 10) | 3 | |
| Comfort marks (out of 10) | 3 | |
| Value marks (out of 10) | 3 | |
| Date of Entry | Monday 6th of July, 2009 | |
| Request deletion of this review | ||